Internet Banking

Privacy Notice

Your Personal Data

We are Standard Chartered Group. We collect and process various types of data obtained directly from you as well as from other sources so that we can deliver our products and services to our clients and operate our business. Protecting your personal data is important to us.

Read more details in the privacy notice below. Choose the relevant notice based on your relationship with us.

Protecting your personal data

Your personal data is important to us, and we want to make sure you know how we use and protect it. Personal data is information that either identifies you or is about you as an individual. In this privacy notice, we’ll explain how we collect, share, and process your personal data. We’ll also tell you about your rights and how you can exercise them. From time to time, we may also provide you where relevant, with additional privacy information in a separate notice for specific channels, products, services, businesses and activities.

In this privacy notice, “we”, “us” or “our”, refers to the Standard Chartered Groupbranch, subsidiary or legal entity operating under the Standard Chartered brand you interact with either directly or indirectly that processes your personal data and decides how it is collected and used.  Standard Chartered Group means each of, or collectively, Standard Chartered PLC, its subsidiaries and affiliates, including each branch or representative office.  Please refer to the ‘How to get in touch’ section of this privacy notice for details of the relevant Standard Chartered Group member(s) providing this privacy notice.

Some of our affiliates’ websites have their own brand identity and their own separate privacy notices to provide relevant information for specific products and services they provide.  You should refer to the relevant privacy notices as directed by those affiliates in relation to how they use your personal data.  This privacy notice does not apply to third-party websites where our online advertisements are displayed or to linked third-party websites we do not operate or control. These websites should have their own privacy notices, which you can read to understand how they collect and process your personal data and your rights.

We’ll update this privacy notice from time to time. You can find the current version date listed at the end of this privacy notice. If you have any questions or concerns about your personal data, please don’t hesitate to get in touch (you can find our details under ‘How to get in touch’ below).

What types of personal data do we collect?

We may collect the following types of personal data about you, when you apply for a job with us or are engaged to provide services to us, as relevant and allowed by law. If you give us someone else’s personal data, you must have their permission and explain to them how we’ll use it:

  • Identification data – information that identifies (uniquely or semi uniquely) you. For example, your name, your gender, your date of birth, your nationality, your photographs, CCTV and video recordings of you, video, photographic images or audio recordings submitted as part of the recruitment process, and other identifiers, including official/government identifiers such as national identification number, passport number and tax identification number
  • Contact data – information that allows addressing, sending or communicating a message to you. For example, your email address, your phone or mobile number and your residential address
  • Professional data – information about your educational or professional background. For example, academic background (such as your university or school diplomas/certificates and other educational achievements), current and previous employment details (including salary/bonus and employee benefits scheme), curriculum vitae/resume, professional qualifications, references and work visa
  • Financial and commercial data – information that identifies your financial position and background, status and history as necessary. For example, your credit reports, payslips and other financial information 
  • Geo-location data – information that provides or contains a device’s location. For example, your internet protocol (IP) address or your cookies identifier
  • Behavioural data – analytics information that describes your behavioural characteristics. For example, results of any pre-employment testing such as psychometric testing
  • Personal relationship data – information about associations or close connections between individuals or entities that can determine your identity. For example, politically exposed person, public official, client, close personal or close financial relationships
  • Communications data – information relating to you contained in voice, messaging, email and other communications we have with you, for example, via online forms.

We may sometimes need to collect more sensitive personal data about you, but we only do this if it’s necessary and with your consent, or where allowed by law. This sensitive personal data (sometimes known as special category personal data) may include things like:

  • Racial or ethnic origin data – information which reveals your racial or ethnic origin
  • Health data – information relating to your health status
  • Trade union membership – if relevant in certain jurisdictions
  • Sexual orientation and gender identity data – information concerning your sex life or sexual orientation
  • Criminal convictions, proceedings or allegations data – information about criminal convictions or related information that we identify in relation to our financial crime prevention obligations, for example, details about any criminal convictions or related information. This includes details of offences or alleged offences or convictions.

We are committed to providing equal opportunities and fair treatment in employment and recruitment. As part of this, we ask optional demographic questions as part of our application process and throughout the employment lifecycle. This sensitive data is treated confidentially and is only shared with authorised parties. You have the choice not to answer these questions.

We usually get your personal data directly from you, but we may also obtain your personal data from other sources as necessary, including from: 

  • People you know – such as:
    • friends or relatives who have referred you to us
    • your previous employers
    • recruitment agencies
    • other people you appoint to act as your referees
    • other people you appoint to act on your behalf
  • Businesses and other organisations – such as:
    • your employer and/or company, business or organisation you represent or is related to you
    • credit reference and fraud prevention agencies
    • criminal records bureau
    • Standard Chartered career webpage
    • social network sites, for example LinkedIn, Facebook and Google+
  • Publicly available resources – such as online directories, career platforms, publications, social media posts and other information that is publicly available
  • Cookies – when you visit, browse, or use our websites, online banking or mobile applications, we may use cookies to automatically collect certain information from your device. We may use such information, where relevant, for internal analysis and troubleshooting, to recognise you and remember your preferences, to improve the quality of and to personalise our content and to determine the security status of your account. For more information on how we use cookies and how you can control them when visiting our websites, please see our Cookie Policy.

Our recruitment activities are generally not aimed at minors (normally this means if you are under 18 years old, but this might be younger depending on where you live).  If you are a minor in the relevant jurisdiction, you must obtain the consent of your parents or guardian before contacting us in relation to recruitment.